Terms & Conditions
Agreement, Eligibility, Payments & Refunds
TERMS OF SERVICE AND MASTER SERVICES AGREEMENT - TRANSFORMATION COACHING. Last updated: October 21, 2026.
These Terms of Service and Master Services Agreement (the "Terms") govern your access to and use of the websites operated by CALI FIT WORKOUT LLC, a Missouri limited liability company doing business as "Transformation Coaching" ("Company," "we," "us," or "our"), including transformationcoaching.online, transformationcoaching.cloud, and any related pages, funnels, forms, applications, and communities (collectively, the "Site"), and your purchase of any coaching program, product, or service offered by the Company (the "Services").
By accessing the Site, checking a box or clicking a button indicating acceptance, signing an agreement electronically, submitting payment, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not access the Site or purchase the Services.
1. ACCEPTANCE; MASTER SERVICES AGREEMENT
These Terms operate as a master services agreement. Your affirmative acceptance (by checking an "I agree" box, clicking to accept, or signing an agreement electronically) together with submission of payment forms a binding contract between you and the Company. When you enroll in a specific program, the Client Coaching Agreement, order form, or enrollment confirmation presented to you (each, an "Order") is incorporated into and governed by these Terms. If a term of an Order conflicts with these Terms, the Order controls for that transaction; otherwise, these Terms govern.
2. ELIGIBILITY
You must be at least 18 years old to use the Site or purchase the Services. The Company's coaching programs are designed for women age 30 and older whose goal is sustainable fat loss. The Company may decline or end enrollment for any applicant it reasonably believes is not a good fit for the program, including for health or safety reasons. By using the Site or purchasing the Services, you represent that you are at least 18 and that all information you provide to the Company is accurate and complete.
3. COACHING AND EDUCATION ONLY; NOT MEDICAL ADVICE
The Services are fitness, nutrition, and accountability coaching and education. The Company is not a medical provider. It does not diagnose, treat, cure, or prevent any disease or condition, does not provide medical advice, and does not prescribe medication or supplements. Nothing provided through the Services replaces care from your physician or other licensed healthcare professional.
You agree to consult your physician before beginning any nutrition or exercise program, and to tell the Company about any injury, condition, pregnancy, or medication that may affect your participation. You participate in physical activity and dietary changes voluntarily and at your own risk, and you assume responsibility for listening to your body and stopping any activity that causes pain or discomfort. If you experience a medical emergency, call 911 or your local emergency number.
4. ACCOUNTS AND PLATFORM ACCESS
Program content, training, check-ins, and messaging are delivered primarily through the Everfit coaching platform (the "Training Platform") and related tools. Credentials, platform invitations, and community access are issued to you for your sole personal use and are non-transferable. You are responsible for keeping your credentials confidential and for all activity under your account. Sharing your access is a material breach of these Terms. Notify the Company immediately of any unauthorized use of your account.
5. FEES AND PAYMENT OPTIONS
Program fees are stated in the applicable Order or presented at enrollment. Depending on the program, the Company may offer the following payment options: (a) payment in full by debit or credit card; or (b) third-party financing (see Section 7). The Company does not offer in-house payment plans. The fee disclosed and agreed during your consultation call and confirmed in your Order is the binding fee for your program.
By submitting payment or signing an Order, you authorize the Company and its payment processors to charge your designated payment method for the full program fee. You confirm that you are the authorized holder of that payment method. The Company does not store full card or bank account numbers.
Renewals. Current clients may extend their coaching by arrangement with their coach, usually during a check-in or renewal call. The renewal length and price are agreed on that call, and payment through the Company's secure checkout confirms the renewal. A receipt is emailed at payment, and renewed coaching continues through the Training Platform under these Terms.
6. FAILED PAYMENTS; DEFAULT
The Company does not offer in-house payment plans. Your obligation to pay the full program fee does not depend on your use of, participation in, or satisfaction with the Services.
If a payment owed to the Company fails, is reversed, or is not made, the Company will notify you, and you will have five (5) days to make the payment or provide a valid payment method. The Company may pause your access to the Training Platform and coaching until your account is current.
If any payment remains unpaid ten (10) days after its due date, your account is in default. Upon default, and after written notice to you, the Company may declare the entire remaining program balance immediately due and payable and may pursue collection as described in Section 21.
7. THIRD-PARTY FINANCING
If you finance a purchase through Affirm, Inc. or another third-party lender, your loan is a separate, independent agreement between you and that lender. The Company cannot cancel, modify, or pay off that loan, and your repayment obligation to the lender is governed by your agreement with the lender. Nothing in these Terms waives any right you have under the FTC Holder Rule (16 C.F.R. Part 433) or any other law that cannot be waived.
8. 24-HOUR RESCISSION; NO REFUNDS THEREAFTER
You may cancel your purchase for a full refund of amounts paid to the Company only if you deliver written notice to workwithcalifit@gmail.com within twenty-four (24) hours after purchase AND before you first log in to the Training Platform, whichever occurs first.
Logging in to the Training Platform at any time, including within the 24-hour window, constitutes your acceptance of immediate delivery of the Services and ends your right to cancel under this Section, to the fullest extent permitted by law.
Except for a timely and valid cancellation under this Section, all sales are final and the program fee is fully earned and non-refundable. Because the Services are digital, customized, and delivered upon access, no refund, partial refund, or prorated credit will be issued for dissatisfaction, lack of results, non-use, change of mind, schedule conflicts, or inability to participate. Where a non-waivable cancellation right under applicable law applies, it controls only to the minimum extent required by law.
9. BILLING DISPUTES; REQUIRED PRE-DISPUTE PROCESS
If you have a billing concern, complaint, or cancellation request, you agree to first send it in writing to workwithcalifit@gmail.com and to give the Company at least ten (10) business days to respond and try to resolve it before contacting your bank, card issuer, lender, or any payment provider. Most concerns can be resolved directly.
Filing a chargeback or payment dispute without first following this process is a material breach of these Terms. In that case, the Company may suspend your access to the Services, contest the dispute, and seek recovery of any amount reversed plus the costs described in Section 21. In responding to any dispute, the Company may submit your signed Order, your acceptance of these Terms, the consultation call recording, and records of your access to and use of the Services.
Delivery, Communications & Use
10. DELIVERY AND RECORDS OF ACCESS
The Services are delivered electronically. Delivery begins when the Company sends your Training Platform invitation or onboarding credentials to the email address you provided, and your first login confirms receipt. You consent to the Company and its platform providers logging and retaining records of your access and activity (including login timestamps, IP addresses, device information, check-ins, messages, and content viewed) as evidence of delivery. These records may be shared with any payment processor, lender, financial institution, arbitrator, or court in connection with a dispute.
11. CALL RECORDING
Consultation calls, enrollment calls, and coaching calls may be recorded. You will be told at the start of any recorded call that it is being recorded. By staying on the call after that notice, you consent to the recording. Recordings may be used for quality, training, coaching delivery, and as evidence of the terms you agreed to in any billing dispute or legal proceeding.
12. COMMUNICATIONS
By providing your contact information, you agree that the Company may contact you by email, phone, text message, and social media direct message about your inquiry, enrollment, program, and account, including through automated messaging tools. Message and data rates may apply. You may opt out of marketing texts at any time by replying STOP, and out of marketing emails using the unsubscribe link. Your consent to marketing messages is not a condition of purchase. Even if you opt out of marketing, the Company may still contact you about your account, payments, and active program.
13. NO GUARANTEE OF RESULTS
The Company does not guarantee any specific weight loss, body composition, fitness, health, or other outcome. Results vary from person to person and depend on factors outside the Company's control, including your consistency, adherence, health history, and lifestyle. Testimonials and client results shown on the Site or in marketing reflect individual experiences, are not typical, and are not a promise of your results.
14. CLIENT CONTENT AND TESTIMONIALS
Progress photos, measurements, and other information you share with the Company are used to deliver your coaching. The Company will not publicly share your photos, name, or results without your separate written permission. If you give that permission, you grant the Company a non-exclusive, royalty-free license to use the approved content in its marketing, and you may withdraw permission for future use at any time by written notice.
15. INTELLECTUAL PROPERTY
The Site and all program content, including training programs, meal plans, guides, videos, templates, and other materials, are owned by the Company or its licensors and are protected by law. You receive a limited, revocable, non-transferable license to access purchased content for your own personal, non-commercial use during your program. You may not copy, record, redistribute, resell, publicly post, or create derivative works from any Company content, or use it to coach others or operate a competing service.
16. ACCEPTABLE USE
You agree not to misuse the Site, Training Platform, or any community, including by harassing or threatening the Company or other clients, sharing other clients' information, soliciting other clients, posting private community content publicly, misrepresenting your identity or health information, or attempting to access any system by unauthorized means. Violation of this Section is grounds for suspension or termination without refund, and does not relieve you of your payment obligations.
17. THIRD-PARTY SERVICES
The Services rely on third-party services, including the Training Platform, payment processors, financing providers, scheduling tools, and messaging platforms. The Company is not responsible for third-party services, which are governed by their own terms and privacy practices.
Liability, Disputes & General Terms
18. DISCLAIMERS
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. THE COMPANY DOES NOT WARRANT THAT THE SITE OR TRAINING PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED.
19. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNER, MEMBERS, MANAGERS, COACHES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA, ARISING FROM OR RELATING TO THE SITE OR SERVICES. THE COMPANY'S TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO THE COMPANY FOR THE SERVICES GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
20. INDEMNIFICATION
You agree to indemnify and hold harmless the Company and its owner, members, managers, coaches, and contractors from any claim, loss, or expense (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Site or Services, or your violation of any law or third-party right.
21. COLLECTIONS; COSTS AND ATTORNEYS' FEES
Any past-due amount you owe the Company may be collected by the Company directly or through a third-party collection agency or attorney. You agree to pay all reasonable costs the Company incurs to collect past-due amounts, including collection agency fees, court and arbitration costs, and reasonable attorneys' fees, to the extent permitted by law. In any arbitration or legal proceeding arising from these Terms, the prevailing party is entitled to recover its reasonable attorneys' fees and costs.
22. GOVERNING LAW; BINDING ARBITRATION; CLASS-ACTION WAIVER
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.
Any dispute arising from or relating to these Terms or the Services that is not resolved through the process in Section 9 will be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, with the arbitration held in Dallas County, Texas, or by video conference if the arbitrator allows. Judgment on the award may be entered in any court with jurisdiction.
Either party may instead bring an individual claim in a small claims or justice court in Dallas County, Texas, if the claim qualifies.
YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS-WIDE ARBITRATION, OR REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS.
Where any provision of these Terms conflicts with a non-waivable right under applicable law, that provision is modified only to the minimum extent necessary.
23. CHANGES TO THESE TERMS
The Company may update these Terms by posting a revised version on the Site with a new "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance. Changes will not retroactively alter the terms of an Order you have already signed.
24. PRIVACY
Your use of the Site is also governed by the Company's Privacy Policy, which is incorporated into these Terms by reference.
25. GENERAL
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms and any Order are the entire agreement between you and the Company regarding the Services and replace any prior statements, whether written or oral. You may not assign your rights or obligations under these Terms; the Company may assign them, including to a successor business. The Company's failure to enforce any provision is not a waiver of its right to do so later.
26. CONTACT
Questions about these Terms, cancellation notices, and billing concerns should be sent to: CALI FIT WORKOUT LLC d/b/a Transformation Coaching, workwithcalifit@gmail.com