Refund & Cancellation Policy
24-Hour Rescission; No Refunds Thereafter
You may cancel your purchase for a full refund of amounts paid to the Company only if you deliver written notice to workwithcalifit@gmail.com within twenty-four (24) hours after purchase AND before you first log in to the Training Platform, whichever occurs first.
Logging in to the Training Platform at any time, including within the 24-hour window, constitutes your acceptance of immediate delivery of the Services and ends your right to cancel under this Section, to the fullest extent permitted by law.
Except for a timely and valid cancellation under this Section, all sales are final and the program fee is fully earned and non-refundable. Because the Services are digital, customized, and delivered upon access, no refund, partial refund, or prorated credit will be issued for dissatisfaction, lack of results, non-use, change of mind, schedule conflicts, or inability to participate. Where a non-waivable cancellation right under applicable law applies, it controls only to the minimum extent required by law.
Failed Payments, Default & Financing
The Company does not offer in-house payment plans. Your obligation to pay the full program fee does not depend on your use of, participation in, or satisfaction with the Services.
If a payment owed to the Company fails, is reversed, or is not made, the Company will notify you, and you will have five (5) days to make the payment or provide a valid payment method. The Company may pause your access to the Training Platform and coaching until your account is current.
If any payment remains unpaid ten (10) days after its due date, your account is in default. Upon default, and after written notice to you, the Company may declare the entire remaining program balance immediately due and payable and may pursue collection as described in Section 21 of our Terms of Service.
If you finance a purchase through Affirm, Inc. or another third-party lender, your loan is a separate, independent agreement between you and that lender. The Company cannot cancel, modify, or pay off that loan, and your repayment obligation to the lender is governed by your agreement with the lender. Nothing in these Terms waives any right you have under the FTC Holder Rule (16 C.F.R. Part 433) or any other law that cannot be waived.
How to Cancel & Billing Disputes
To cancel, send written notice by email to workwithcalifit@gmail.com. Text messages do not count as written notice. Cancellation takes effect when the Company receives your written notice. Except for a timely cancellation within the 24-hour rescission window described above, you are not entitled to a refund for cancellation, and you remain responsible for the full program fee, including all payments owed to Affirm or any other lender under your separate loan agreement.
If you have a billing concern, complaint, or cancellation request, you agree to first send it in writing to workwithcalifit@gmail.com and to give the Company at least ten (10) business days to respond and try to resolve it before contacting your bank, card issuer, lender, or any payment provider. Most concerns can be resolved directly.
Filing a chargeback or payment dispute without first following this process is a material breach of these Terms. In that case, the Company may suspend your access to the Services, contest the dispute, and seek recovery of any amount reversed plus the costs described in Section 21 of our Terms of Service. In responding to any dispute, the Company may submit your signed Order, your acceptance of these Terms, the consultation call recording, and records of your access to and use of the Services.
This policy reproduces Sections 6 through 9 of the Transformation Coaching Terms of Service (last updated October 21, 2026) and the cancellation terms of the Client Coaching Agreement. Cancellation notices and billing concerns: CALI FIT WORKOUT LLC d/b/a Transformation Coaching, workwithcalifit@gmail.com, +1 (877) 447-8168